Refund policy
Return Policy — Keha Wellness
Countries Covered
United States
Return & Exchange Acceptance
Keha Wellness accepts returns for both defective and non-defective products.
We also accept product exchanges.
Eligible Product Condition
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Products must be new and unused.
Return Window
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Lifetime return window (no expiration date).
Return Methods
Customers can return products using the following methods:
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In-store return
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Return by mail
Return Shipping Label Responsibility
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Return shipping labels are the customer’s responsibility unless the product is defective or incorrect.
Restocking Fees
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No restocking fees are charged.
Refund Processing Time
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Refunds are processed within 4 business days after the returned product is received and inspected.